Telesales Representative - Meat Processing | Riebeek -Kasteel

Responsibilities:

1. Sales Generation:

• Proactively make outbound calls to potential customers and respond to inbound inquiries.
  
• Promote and sell products or services to meet or exceed sales targets.
  

2. Customer Engagement:

• Develop and maintain strong, long -term relationships with existing clients to ensure satisfaction and retention.
  

3. Consultative Selling:

• Understand client needs and offer appropriate product or service solutions.
  
• Provide clear information and answer questions or concerns.
  

4. Representation:

• Represent the company professionally in all communications, reflecting its values and commitment to quality.
  

5. Lead Management:

• Qualify and manage leads.
  
• Ensure all opportunities are followed up and tracked through the sales process.
  

6. Record Keeping:

• Accurately document customer interactions, sales activities, and follow -up actions in the CRM system.
  

7. Performance Reporting:

• Report on sales metrics, customer feedback, and challenges.
  
• Provide insights to improve sales strategies.
  

8. Collaboration:

• Work with internal teams (marketing, customer service, product development) to align on sales strategies and relay customer insights.
  

9. In -Person Engagement:

• Attend occasional in -person meetings to strengthen client relationships and address specific needs.
  

Skills & Experience Required:

• Proven experience in telesales or a representative role (5+ years preferred)
  
• Track record of achieving sales targets
  
• FMCG sales/marketing experience advantageous
  
• Excellent verbal communication and active listening skills
  
• Ability to build rapport professionally and confidently
  
• Strong knowledge of company products and services
  
• Goal‑oriented with consistent achievement of targets
  
• Proficient in CRM systems and Microsoft Office