Tourism & Client Coordinator

Our client in Cape Town is currently seeking to appoint an energetic and result-driven, Tourism & Client Coordinator to join their current team. This individual will play a crucial role in assisting the Expeditions Manager with daily operations, driving sales, and ensuring a holistic approach to impact the client's experience.

RESPONSIBILITIES WILL INCLUDE, BUT WILL NOT BE LIMITED TO:

• Client Engagement.
• Product knowledge.
• Assisting in quoting and Proposal Creation.
• Creating and maintaining a booking system.
• Customer feedback for improvement.
• Checking and maintaining travel documentation of clients such as valid passports & visas.
• Supplying expeditions with pertinent information and real-time support during and after travel.
• Liaising with 3rd party marketing team.
• Reporting as required.

REQUIREMENTS:

• Tertiary education in Hospitality &/or Travel and Tourism or equivalent experience.
• Fully computer literate.
• Highly organised and detail oriented.
• A code 8 drivers license will be essential. PDP would be advantageous.
• Ability to work independently with minimal supervision.
• Proficient in both verbal and written English , foreign language advantageous.
• Ability to multitask and work in a fast-paced environment under tight deadlines.
• Self-motivated, positive, and willing to learn and adapt to changing circumstances.
• Excellent communication and interpersonal abilities.
• Prior Hospitality/tourism experience (3) years.