Transport Broker

• Source and
  secure freight loads from existing and new clients.
  
• Match
  available loads with suitable transporters and carriers.
  
• Negotiate
  rates with both customers and transport providers to achieve target margins.
  
• Build and
  maintain a reliable transporter database.
  
• Monitor
  vehicle availability and capacity requirements.
  
• Develop and
  maintain strong relationships with customers.
  
• Provide
  professional transport and logistics solutions.
  
• Respond
  promptly to customer enquiries and transport requests.
  
• Manage
  customer service levels and resolve transportation issues.
  
• Source and
  onboard reliable transport service providers.
  
• Verify
  transporters' legal compliance, insurance, permits, and operating licenses.
  
• Evaluate
  carrier performance regarding pricing, service quality, and reliability.
  
• Maintain
  updated transporter records and agreements.
  
• Coordinate
  collection and delivery schedules.
  
• Track
  shipments and provide status updates to customers.
  
• Ensure
  timely delivery and effective communication of delays.
  
• Resolve
  transport disruptions and operational issues.
  
• Prepare
  transport quotations and rate agreements.
  
• Verify
  proof of deliveries (PODs).
  
• Process and
  reconcile transport invoices.
  
• Maintain
  accurate records within the Transport Management System (TMS).
  
• Ensure all
  documentation is filed and readily available.
  
• Identify
  new business opportunities.
  
• Expand
  customer and transporter networks.
  

Requirements

• Grade
  12.
  
• Diploma or
  Certificate in Logistics, Supply Chain, Transport Management, or a related
  field (Advantageous).
  
• Minimum 5
  years' experience in transport brokering, freight forwarding, logistics
  coordination, or a similar role.
  
• Proven
  experience negotiating transport rates.
  
• Experience
  working with transport management systems and load boards.
  
• Demonstrated
  success in freight sales and customer relationship management.
  
• Proficiency
  in MS Office.