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Travel and Expense Administrator

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Job Description - Travel and Expense Administrator

Company Description

Global Shared Services (GSS) is a critical asset for Anglo American and De Beers enabling the delivery of functional service work for Finance & People Services to all Business Unit and Group Functions.

The vision for Global Shared Services (GSS) is to be an exceptional Shared Services organisation, with inspired people, delivering flawless processes, enabled by great technology.

There are three key strategic pillars that GSS is currently aligned to and delivering towards, namely, customers, colleagues and communities.

Proactive and meaningful stakeholder engagement, which includes employees, communication and effective change management are key success factors in the GSS journey.

Job Description

Provide end-user support on SAP Concur, while managing related financial, operational, and administrative processes for Anglo American

Key Responsibilities:

Expense Management:

  • Support SAP Concur processes, administer corporate cards and cash advances, follow up on submissions, and review and process claims in line with company policies, controls, and governance requirements.                              

Travel Administration:

  • Provide travel support, manage booking-related, and handle traveller profiles, invoicing, and expense coordination.

Mobile Administration:

  • Manage mobile services, including user support, in line with policy, and document filing.

User Support & Operations:

  • Act as the first point of contact; deliver user training; troubleshoot system or workflow issues; and support stakeholders across all business.

Governance & Compliance:

  • Ensure adherence to company policies, data privacy standards, and internal controls while contributing to optimisation, transition, and governance initiatives.

Travel Risk Support:

  • Provide administrative support for travel risk management by maintaining accurate traveller data, validating documentation, updating systems and trackers, assisting during incidents, and escalating issues where required.

Safety, Health & Environment

  • Adheres to the SHE programme goals and objectives as stipulated by Anglo American policies and procedures. Drives safe travel and data privacy standards.

Performance & Delivery

  • Set Business Expectations
  • Operational planning 
  • Follow up

People & Teams

  • This role will have no direct reports but will have key Business Unit and Functional team stakeholders as well as internal relationships with various teams such as HR, data and org management and Accounts payable.

Compliance

  • Adheres to legislative and corporate governance, process & services standards.
  • Drives policy compliance while performing key governance and control checks.

Qualifications

  • Grade 12 Matric 
  • Post Matric qualification 

EXPERIENCE

  • 3-5 years related Travel or/and expense experience 
  • SAP Concur System support: Advantageous
  • Stakeholder relationship management experience
  • Skilled in managing client interactions and providing high-quality service

Additional Information

What we offer

  • When you join Anglo American, you can expect to enjoy a competitive salary and benefits package. But more than this, you’ll find yourself in an environment where the opportunities for learning and growth are second to none. From technical training to leadership programmes, we bring out the best in our people. There are plenty of opportunities to move onwards and upwards too. We’re a large, successful multinational company – and we’re still growing all the time.

Who we are?

  • Anglo American is a global diversified mining business. Our portfolio of world-class mining operations provides the metals and minerals that make modern life possible. We use innovative practices and the latest technologies to discover new resources and mine, process, move and market our products to our customers around the world.

Inclusion and Diversity

  • Anglo American is an equal opportunities employer. We are committed to promoting an inclusive and diverse workplace where we value and respect every colleague for who they are and provide equality of opportunity so that everyone can fulfil their potential

How we are committed to your safety

  • Nothing is more important to us than ensuring you return home safely after a day’s work. To make that happen, we have the most rigorous safety standards in the industry. Not only that, we’re also continually investing in new technologies – from drones to data analytics – that are helping to make mining safer

How to apply

  • To apply for this role, please complete our online application form. You will have the opportunity to upload your CV and other relevant documentation as part of this process.
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