UX & Conversion Lead

At CV-Library, we have a simple vision: to help the world to work and we are looking for exceptional and talented people to help us realise this vision in both UK and overseas markets.

We are in a period of focused internal investment, following a year of key strategic acquisitions and significant investment across all parts of the business, from Tech and Data to People and HR, there’s never been a more exciting time to join us or a better place to grow your career!

The Role

Hours: Monday-Friday, 9:30-18:30 or 10:30 to 19:30 depending on daylight savings.
Location: Tygervalley office
Working Pattern: Monday to Friday - In office.

CV-Library and Resume Library connect millions of jobseekers with employers every month. We’re looking for a UX & Conversion Lead to continually optimise the user experience across both platforms and drive measurable improvements in applications, registrations and engagement.

This is a hands-on role focused on rapidly improving candidate journeys through UX and UI improvements. Working closely with Product, Marketing, SEO and Engineering, you’ll identify friction points, deploy improvements quickly, and measure their impact.

You’ll lead a UX/UI team of two, combining design, UX and front-end skills to rapidly ship improvements that increase conversion and engagement.

What you day will look like:

• Drive UX improvements to increase job applications, registrations and engagement
• Own and deliver a UX roadmap aligned to commercial priorities
• Analyse user behaviour to identify friction points and drop-offs across journeys
• Lead a structured test-and-learn programme (A/B and multivariate testing)
• Define and optimise conversion funnels across search, job view and application flows
• Implement rapid UX/UI improvements using front-end development skills
• Collaborate with Product, Marketing, SEO, Data and Engineering teams
• Establish and maintain robust tracking, measurement and reporting frameworks
• Design and optimise new features and candidate experiences
• Lead, mentor and develop a high-performing UX/UI team while ensuring stakeholder alignment

What we’re looking for

• Strong experience in UX, product design or conversion optimisation on high-traffic platforms
• Proven track record of improving conversion funnels and user journeys
• Hands-on experience with experimentation (A/B testing, multivariate testing)
• Proficiency with tools such as Figma, Google Analytics and PostHog
• Strong analytical mindset with experience using data to drive decisions
• Commercial awareness with ability to prioritise high-impact opportunities
• Front-end development skills (HTML, CSS, React/Next.js)
• Experience with analytics, behavioural tracking and experimentation tools
• Experience managing or mentoring UX/design team members
• Strong stakeholder management skills in fast-paced, delivery-focused environments

We are actively committed to promoting a fully diverse and inclusive workforce and we welcome applications for this role from all candidates who meet the key requirements.

Please do not hesitate to get in touch should you require any reasonable adjustments to assist with your application.

• Medical Contribution – the company will contribute following the successful completion of your probation period.
• Life, Disability, Income Protector & Funeral Cover – enjoy 2x life cover, along with disability, income protector, and funeral benefits after successful probation.
• Pension Scheme – become eligible for the company’s pension scheme after one year of service.
• Birthday Leave – an extra day off to celebrate your birthday.
• Length of Service Leave – accrue additional leave days based on your length of service.
• Flexible Public Holiday Policy – observe UK public holidays, with extra days granted if South African holidays exceed these.
• A Supportive Team Environment – join a collaborative and inclusive culture where your contributions are valued.
• Employee Referral Scheme – earn a bonus for recommending a successful candidate to CV-Library or Resume-Library.
• Celebrations & Socials – enjoy summer and Christmas parties, seasonal activities, and regular office fun.
• Team Building – participate in engaging events designed to connect colleagues and strengthen collaboration.
• Gift Shop – access to awesome CV-Library merchandise