We are looking for a HR & Operations Administrator in City of Cape Town Metropolitan Municipality, W

Job Description

A growing professional services and financial management firm is seeking a highly organised and proactive HR & Operations Administrator to join its team in Somerset West. 

This is a hands-on role covering the full employee lifecycle, HR administration, recruitment coordination and operational support. The successful candidate will also support the Head of Operations with office-related activities, asset management and company events. The ideal candidate is organised, people-focused and confident enough to follow up with managers, drive deadlines and take ownership of processes from start to finish.

Responsibilities:

HR Administration & Recruitment

• Maintain accurate and confidential employee records and documentation.


• Draft and update employment contracts, letters, policies and other HR documentation.


• Assist with developing and maintaining company HR policies in line with current legislation.


• Stay informed of employment law changes and flag required updates.


• Manage FASSET and CIMA registrations and related reporting.


• Create and update job descriptions.


• Coordinate recruitment activities and liaise with recruitment agencies.


• Schedule interviews and track candidates throughout the recruitment process.


• Conduct required candidate background checks.

Employee Lifecycle & Performance

• Coordinate the complete onboarding and offboarding process, including documentation, equipment and system access.


• Liaise with Payroll regarding new starters and exiting employees.


• Conduct exit interviews and maintain feedback for reporting purposes.


• Coordinate probation reviews, monthly check-ins and performance review cycles.


• Proactively follow up with managers to ensure reviews are completed on time.


• Escalate overdue actions where necessary.

Operations Support

• Maintain and manage the company's IT asset register.


• Coordinate equipment procurement, allocation, returns and IT-related requirements.


• Liaise with insurance providers regarding asset cover and claims.


• Oversee and support the receptionist to ensure office management standards are maintained.


• Provide administrative support to the Head of Operations.


• Assist with additional operational requirements and projects as needed.

Employee Engagement & Events

• Lead the company's social committee.


• Plan and coordinate monthly employee social events.


• Organise the annual year-end function.


• Manage event budgets, logistics and post-event feedback.

Requirements:

• Grade 12 / Matric essential.


• Diploma or certificate in Human Resources, Office Administration or a related field preferred.


• 2–4 years experience in HR administration and/or operations administration.


• Proficiency in Microsoft Word and Excel.


• Experience with PaySpace or a similar HR/payroll system advantageous.


• Working knowledge of South African employment legislation, or willingness to remain current with legislative developments.


• Exposure to SETA/FASSET submissions and professional body registrations, such as CIMA, advantageous.


• Strong administrative and organisational skills.


• Excellent written and verbal communication.


• Comfortable following up with managers and holding stakeholders accountable to deadlines.


• High level of accuracy, discretion and confidentiality.


• Comfortable adopting AI and emerging technologies to improve efficiency and service delivery.

Key Attributes:

• Highly organised and detail-oriented.


• Proactive with a strong sense of ownership.


• Confident and professional communicator.


• People-focused and approachable.


• Able to manage multiple HR and operational priorities simultaneously.


• Comfortable working independently and taking initiative.


• Collaborative team player who works effectively across departments.


• Adaptable and comfortable working in a growing, fast-paced environment.