We are looking for a Receptionist in Pretoria North

Job Description

Our client is an established food and distribution business seeking a friendly, organised and customer-focused Receptionist to join their team in Pretoria North. The successful candidate will be responsible for managing the reception area, assisting customers, handling incoming calls and supporting the team with general administrative and invoicing duties.

Responsibilities:

Reception & Customer Service

• Welcome and assist customers and visitors in a professional manner.


• Answer and direct incoming telephone calls.


• Handle customer enquiries and provide assistance where required.


• Build and maintain positive relationships with customers.

Orders & Invoicing

• Receive and process customer orders accurately.


• Prepare and issue invoices.


• Ensure customer and order information is captured correctly.


• Assist with general queries relating to orders and invoices.

Administration & Filing

• Maintain accurate and organised filing systems.


• Capture and maintain administrative records.


• Assist with general office administration and day-to-day tasks.


• Ensure documentation is kept up to date and readily accessible.

Requirements:

• Matric 


• Previous experience in a receptionist, administrative or customer-facing role.


• Good telephone and customer service skills.


• Strong verbal and written communication skills.


• Good organisational and administrative abilities.


• Computer literate with proficiency in Microsoft Office.


• High attention to detail and accuracy.


• Professional, friendly and reliable.


• Ability to work effectively in a busy environment.

Advantageous:

• Experience with Pastel Sage.


• Previous experience with invoicing and order processing.


• Experience within the food, wholesale or distribution industry.

Key Competencies:

• Customer-focused and service orientated.


• Friendly and professional manner.


• Strong attention to detail.


• Good organisational and time-management skills.


• Reliable and responsible.


• Ability to multitask and prioritise.


• Strong communication and interpersonal skills.


• Team player with a positive attitude.