We are looking for a Tracking Clerk in City of Cape Town Metropolitan Municipality, WC

Job Description

Our client is looking for an organised, detail-oriented Tracking Clerk to join their depot operations team. This role is responsible for accurately tracking the movement of shipping containers, maintaining container records, preparing daily client reports, and ensuring efficient communication between the depot and clients.

If you enjoy administration, data accuracy, and working in a fast-paced logistics environment, this is an excellent opportunity to build your career.

Key Responsibilities

• Receive and register incoming containers on the tracking system.


• Accurately capture container arrivals, movements, releases, and dispatches.


• Generate and distribute daily tracking and stock reports to clients.


• Update and maintain accurate container records within the TSD tracking system.


• Process and capture container release information.


• Monitor and verify container statuses and movement history.


• Identify container ISO types and sizes, including Dry, Refrigerated (Reefer), and Open Top containers.


• Investigate and report discrepancies between system records and gate registers.


• Respond to client queries via email and telephone in a professional and timely manner.


• Work closely with depot operations to ensure accurate container tracking and reporting.


• Maintain accurate administrative records and documentation.


• Perform additional duties as reasonably required by management.

Minimum Requirements

• Grade 12 / Matric.


• Basic computer literacy.


• Proficient in Microsoft Excel, including creating and editing spreadsheets.


• Previous administration, logistics, warehouse, depot, shipping, or transport experience will be advantageous.


• Strong attention to detail and accuracy.


• Good written and verbal communication skills.


• Ability to work under pressure and meet deadlines.


• In-house training on the TSD tracking system will be provided.

Key Competencies

• Excellent organisational skills


• Strong administrative ability


• High level of accuracy and attention to detail


• Good analytical and problem-solving skills


• Customer service focused


• Ability to prioritise and multitask


• Team player


• Reliable and dependable


• Professional communication skills

Join a well-established company operating within the container logistics industry and become part of a team that plays a critical role in ensuring the accurate movement and tracking of shipping containers. You'll receive full training on the company's tracking system while gaining valuable experience in the logistics and depot environment.

If you're organised, computer literate, and thrive in an administrative role where accuracy matters, we'd love to hear from you.

Submit your updated CV today. Only shortlisted candidates will be contacted.