Wellness Assistant Table Bay Mall

Customer
Experience

• Be professional
  
• Approach all
  customers, greet, smile and offer assistance
  
• Identify customer
  needs in order to provide optimal experience
  
• Takes
  responsibility for serving the customer and finding solutions to
  customers’ queries
  

Apply Selling
Skills

• Meet customers
  needs and expectations by asking, listening to and advising
  customers as to options/services/products available
  
• Offers
  alternatives to the customer if merchandise is not
  available
  
• Achievement of
  sales and unit targets
  
• Knows what new
  lines and promotions have come into the store
  

Store Disciplines
& Productivity

• Opening &
  closing procedures are followed
  
• To ensure all
  merchandising principles are in place at all times and that
  every item is ticketed
  

Minimise Shinkage

• Ensure accurate
  stock counts & checking of product expiry dates
  
• Cash handling -
  assist at point of sale and with cash ups
  

Requirements

• Minimum 1 year
  Wellness Warehouse experience as a Sales Assistant
  
• Applicable
  Wellness Academy Foundation Training & Specialization
  Training
  
• All supplier
  training
  
• Fully computer
  literate
  
• Perfect written
  and verbal communication skills
  
• Ability and
  willingness to work weekends and extended retail hours
  
• Competency
  Assessment Achieved
  

Benefits

• Remuneration
  based on a ‘cost to company’ model and performance incentives.
  
• All permanent
  team members are required to join the company’s provident fund
  and risk benefit.
  
• Medical aid
  options are available.
  
• Birthday leave
  
• Team member
  discounts on in-store and online purchases
  
• Ongoing
  learning and development through our in-house Wellness
  Training Academy and supplier training.
  
• Opportunities
  to be involved in CSI initiatives, events, and experiences
  (environmental and social)