WFS Business Process Analyst

• Display a good understanding of the business area and its processes, to thereby analyse and
  evaluate current and proposed business processes (process analysis) and to provide input into
  prioritising key business improvement projects.
  
• Analyse business or systems problems and facilitate business solution exploration (problem
  analysis).
  
• Define the process of how process improvement requests / suggestions are filtered up from
  business.
  
• Model and maintain all business processes within a defined process governance structure
  

• Work with the business to understand the business requirement and develop the Business
  Requirement Specification.
  
• Obtain consensus on scope where requirements are extracted from multiple departments
  /divisions through various engagement with Business, Developers, System Analysts and Testers
  (Facilitate JAD sessions).
  

• Pipeline: Provide input in pipeline of prioritized potential process improvement projects for the
  Business.
  
• 
  Testing: Ensure the integrity of the solution in accordance with the business requirements by
  participating in testing (UAT included).
  Change Management: Support the change management process by providing up to date lists of
  assigned projects as wells as identifying and communicating impacts, risks and issues timeously.
  
• 
  Project Definition: Work with the project manager to develop the Project Definition Report.
  
• 
  Training: Guide the preparation of or prepare software manuals and guides with the change
  manager and participate, where required, in project training.
  
• 
  Metrics: Track implemented solutions against agreed improvement metrics.
  

• Initiate systems development with the Solutions Architect by giving input into the Technical and
  Integration Specification.
  

• Continuously identify opportunities to improve and streamline solutions.
  

Requirements

• 5 years relevant experience in a Business Process Analyst role.
  o Preferably 3 years IT experience in a Financial Services environment.