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WFS Senior Manager Development and DevOps

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Job Description - WFS Senior Manager Development and DevOps

Woolworths Financial Services follows a Work -in -Hybrid
work structure which requires employees to work from home for the majority of
their time with some rotation into office.



MAIN PURPOSE:

The purpose of
this role is to lead the Developers and DevOps professionals and provide
leadership to the WFS Digital Factory.

This would
include but not limited to embedment of standards, quality and best practices,
security, reporting, configuration and build, testing, planning, and deployment
of solutions. The incumbent will be accountable for all aspects of deployment
and technical operations including technical project resources
(partners/subcontractors or staff), scheduling, risk management, internal and
external communication to stakeholders, status reporting, and resource
management. The individual will also be required to set direction for the area
and be responsible for driving operational excellence.

KEY RESPONSIBILITIES:

Strategy and Leadership
  • Define
    and execute the Development and DevOps vision and strategy aligned to
    broader IT and business goals.

  • Develop
    long -term roadmaps for team capacity, systems scalability, and platform
    reliability.

  • Lead
    cross -functional teams with a focus on engineering culture, DevOps
    adoption, and agile maturity.

  • Serve
    as a key decision -maker for application architecture, tooling, and
    development standards.

  •  Lead hiring, mentoring, and performance
    management across development and DevOps roles.

  • Act as a liaison between software
    engineering, QA, operations, infrastructure, and cybersecurity teams.

  • Collaborate and support the development
    of the digital strategy and plan

Software Development Oversight

  • Manage full software development
    lifecycle (SDLC) including design, development, code review, testing, release,
    and maintenance.

  • Oversee engineering quality assurance,
    ensuring coding standards, test coverage, and secure coding practices.

  • Coordinate with product management and
    stakeholders to ensure timely, on -scope delivery.

  • Facilitate agile ceremonies and champion
    lean/agile practices (e.g., Scrum, SAFe, or Kanban).

  • Be involved in the Lower -Level solution
    design in collaboration with the Solution Architect

 DevOps Engineering and Infrastructure

  • Oversee CI/CD pipeline development and
    maintenance using tools such as Jenkins, Bitbucket, GitHub, Sonarqube,
    Tenable.io, Terraform, QA test framework, etc.

  • Champion infrastructure as code (IaC)
    practices using Terraform, etc.

  • Implement and maintain containerization
    and orchestration (Docker, Kubernetes, ECS/EKS)

  • Lead efforts for observability —
    monitoring, logging, alerting, and APM (e.g., Grafana, ELK, DataDog, etc.)

  • Collaborate with Information Security to
    embed DevSecOps practices.

  • Manage public/hybrid cloud platforms
    (AWS, Azure, GCP) for application hosting, deployment, and scaling.

  • Automate manual operational tasks
  • Be involved in the Lower -Level solution
    design in collaboration with the Solution Architect

Governance, Risk and Compliance
  • Establish change management controls and
    deployment governance in line with ITIL or equivalent frameworks

  • Present progress reports, risk
    assessments, and incident post -mortems to senior stakeholders

  • Ensure appropriate documentation for
    software, environments, and infrastructure.

  • Maintain audit -readiness and support
    internal and external compliance assessments

  • Manage costs according to budget, as it
    relates to technology, people and process

Key KPI’s and
Metrics

  • Deployment frequency: Time -to -market for new releases
  • Change failure rate: % of changes that result in service
    incidents

  • Mean time to recovery (MTTR): Average time to recover from
    incidents

  • Uptime / SLA adherence: Application availability and
    performance

  • Automation coverage: % of infrastructure managed as code
  • Code quality: Test coverage, bug rate, code review
    compliance

  • Team engagement: Retention, satisfaction, and professional
    growth of team members           



Requirements

KEY COMPETENCIES:
  • Technical Leadership – Able
    to guide deep technical discussions and make strategic trade -offs

  • People Management – Skilled
    at growing, mentoring, and leading high -performing teams

  • Strategic Thinking – Aligns
    technical roadmap with business vision

  • Collaboration – Works
    effectively across cross -functional teams and stakeholders

  • Problem Solving – Handles
    complex technical and operational issues with a calm, analytical mindset

  • Resilience & Agility –
    Thrives in fast -paced, change -driven environments

TECHNICAL
EXPERTISE

  • Languages:
    JavaScript/TypeScript, C#, Python, Java, Go, Swift, Kotlin

  • Frameworks:
    Node.js, .NET Core, Angular, React, Spring Boot

  • Low -code
    platforms (e.g. OutSystems)

  • Cloud
    Platforms: AWS, Azure, GCP (including deep knowledge of the cloud platforms
    services)

  • CI/CD:
    Jenkins, Bitbucket pipelines

  • IaC:
    Terraform

  • Containers:
    Docker, Kubernetes, Helm

  • Monitoring:
    Grafana, ELK Stack, DataDog

  • Version
    Control: Git, GitHub, GitLab

  • Agile
    Tools: Jira, Confluence
     

MINIMUM QUALIFICATION

  • Computer Science/Information
    Systems/Mathematics/Engineering degree    

  • AWS/Azure certifications

EXPERIENCE REQUIRED

  • 10+ years of software development experience,
    including at least 3–5 years in DevOps

  • 3 - 5 years technical leadership/management experience
  • Deep understanding of software architecture patterns
    (microservices, event -driven, monolith -to -modular transition)

  • 10 years IT experience
  • 8 Years of solid cloud experience (AWS, Azure, GCP)
  • Hands -on experience with:

·          CI/CD pipelines (e.g., Jenkins, BitBucket pipelines)

·          Containers and orchestration (Docker, Kubernetes)

·          Public cloud platforms (AWS, Azure, GCP)

·          Infrastructure -as -Code tools (e.g., Terraform)

·          Strong background in agile delivery and lean product
development, as well as Waterfall, and hybrid of these.

  • Experience working in regulated industries (e.g.,
    banking)

  • Experience in leading Native Mobile application
    development (e.g. iOS, Android, Hybrid)

 

Woolworths Financial Services is a proud South African
brand, who is committed to transformation. Meeting our employment equity goals
will be taken into account in our recruitment decisions.


CLOSING DATE: 25 AUGUST 2025



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