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Workday Support Analyst

Job Description - Workday Support Analyst

Location: Cape Town | Work Type: Hybrid (3 days
in-office) | Job ID: J107282

About our client:
Our client is a global investment advisory firm focusing on
long-term value creation through investment strategies. They work
with a diverse group of institutional partners and pride themselves
on their collaborative, sustainable, inclusive culture and
performance. You are welcome to go into the office daily or to take
advantage of their hybrid in-office / remote benefit. This company
places significant investment in employee wellness, their benefits
which are on top of generous basic salaries, are industry leading in
their generosity. Our client is large, offering fantastic career
development opportunities but also very dynamic, they track as many
metrics as possible in order to continuously improve - they spare no
expense on the tools to do so. Automation, AI and R&D are
pillars of their business framework which ensures you should never
be at risk of falling behind or getting stuck working with old
legacy software. Culturally they are very cosmopolitan and diverse,
you will be working with the best globally.

What you will be doing:
  • Act as the primary contact for People system queries,
    resolving issues (including data and process errors) and
    providing training and documentation for the global People team.
  • Oversee system workflows and integrations, manage payroll
    input validation, ensure data quality through regular reporting,
    and maintain up-to-date operational documentation.
  • Execute routine updates (e.g., access roles, calendars),
    manage process templates like onboarding and offer letters, and
    support system enhancement requests.
  • Prepare and support major annual events (such as
    compensation cycles, performance reviews, and employee surveys)
    by building necessary dashboards, templates, and providing
    real-time user support.
  • Support the implementation and testing of the global HRIS
    (Workday), draft Business Requirement Documents (BRDs), manage
    test plans, and collaborate globally to identify process improvements.

What you need:
  • Experience in systems or operational support, preferably in
    HR/People Operations, with hands-on HRIS knowledge (Workday
    preferred) and proficiency in Microsoft Office, especially Excel.
  • Familiarity with the full employee lifecycle, including
    onboarding, payroll, and performance management, is essential.
  • Able to translate user feedback into structured solutions,
    demonstrate strong problem-solving skills, and maintain high
    attention to detail.
  • Highly organized, curious, and comfortable working both
    independently and within a global team, ideally with a
    background in regulated environments like private equity or
    asset management.

For a more comprehensive list of opportunities that we have on
offer, do visit our website - https://www.parvana.co.uk/careers



Requirements

HRIS, Workday, Payroll, Employee Lifecycle, Onboarding,
Performance Management, Data Reporting, Investment Advisory

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