Workshop & Spares Manager

Workshop & Spares Manager (Mechanization), Worcester, Western Cape

Reporting To: Operations Manager: Mechanization

The Workshop & Spares Manager is responsible for the strategic planning and operational execution of the workshop and parts department. This role ensures maximum manpower utilization, cost-effective maintenance of agricultural machinery (tractors, implements, and specialized equipment), and the seamless procurement of components to minimize downtime for clients.

Requirements

• Education: National Diploma in Sales & Marketing, Business Management, or a Mechanical Engineering field (Agri-specific preferred).
• Experience: Minimum of 5 years of experience in a mechanical workshop environment, specifically within the agricultural or heavy machinery industry.
• Leadership: Proven experience in people management and operational oversight.
• Technical Literacy: Strong understanding of agricultural equipment repair and parts inventory systems.

Key Performance Indicators (KPIs)

1. Growth & Commercial Excellence

• Workshop Profitability: Driving the financial health of the workshop through efficient billing and cost-control measures.
• Parts Procurement: Sourcing and ordering high-quality spares and components for proactive maintenance and reactive repairs.
• Sales & Inquiry Management: Professionally handling technical inquiries, providing accurate quotes, and advising clients on product specifications and pricing.

2. Operational Optimization

• Maintenance Scheduling: Developing and overseeing rigorous service schedules for tractors and specialized agri-equipment.

• Inventory & Asset Management: Maintaining optimal stock levels (Just-In-Time) to prevent delays while managing working capital.
• Efficiency & Housekeeping: Continuous optimization of workshop workflows, loss control, and the maintenance of a clean, organized facility.

Key Leadership Attributes

• The successful candidate must demonstrate the ability to add continuous incremental value and "make an impact" through:
• Complexity Management: Navigating the technical and logistical challenges of the agricultural season.
• Pragmatic Judgement: Making sound, data-driven decisions under pressure.
• Self-Awareness: Understanding leadership impact on team morale and productivity.
• Achievement Orientation: A drive to exceed targets and improve service delivery standards.