Admin Training Officer

The VKB Group is a modern, dynamic and leading agricultural enterprise that has for the past 100 years, constantly focused on progressively managing solutions for the changing and various needs of agricultural producers and related stakeholders. Its head office is in Reitz, approximately 200km south of Johannesburg. The VKB Group as a top agricultural company, proudly boasts an extended network of industries that manages as many as possible of the commodities that are produced within its service region. Job Description Responsible for the overall management and training of the administrative personnel in VKB Retail. Requirements Grade 12/NQF4 with Accounting or Maths as subjects. 4 years' experience working in a similar role (Administrative/ Retail). Computer literate in MS Office package. Valid driver's license and willing to travel regularly. Duties and Responsibilities Continuous verification of internal controls (inventory count, claims, returns, shipments, stationery register, etc.) to ensure that risk is minimised within administrative function that could result in financial loss. Continuous reconciliation and verification of controls pertaining to back transactions and petty cash. Ensure that branches comply with all legislative requirements and regulation, VKB systems, Policies and documentation. Conducting Inventory Surveys; scheduled and unscheduled. To review Audit reports and identify and implement interventions to minimise risks by implementing action plans that minimise audit points. Taking disciplinary action and carrying out accompanying steps and procedures within the disciplinary code in collaboration with the Human Resources department. Ensure that Retail Branches meet all administrative requirements by conducting routine inspections. Compile and communicate monthly reports giving feedback on possible risks, discrepancies as well as solutions to address them. Provide all retail staff with the necessary expert advice and assistance as required. Co-ordinating and resolving customer complaints and inquiries within 8 hours of receipt. Continuous liaison with internal departments (HR, Input Trade, Finance, Purchasers, Audit) and clients to ensure quality service delivery and maintain long-term relationships. Ensure that staff are mentored and trained to perform all tasks according to VKB's Policies and Procedures to the necessary standard. Identify training needs and coordinate training interventions, together with the training department, to address those needs. Skills Effective Organized and focused on planning Ability to prioritize Able to work under pressure Able to meet deadlines Good telephone and email etiquette Team player & team leader Personal resilience Able to handle conflict