Area Manager - Free state Area

Job Purpose:

• The Area Manager is responsible for all operations in his/her business unit
• The Area Manager assists the Operations Manager to make careful considerations of all aspects in the business unit before making a business decision
• The Area Manager is responsible (with the Operations Manager) for business unit goals, decisions, plans, implementation and evaluation of performance

Reporting Structure:

• Area Manager will report directly to the Operations Manager

Location:

• Candidate will oversee all stores within the area namely: Bloemfontein x 3, Kimberly x2, Welkom , Ficksburg, Phuthaditjhaba & Sterkspruit. (9 stores)

Minimum Requirements:

• Grade 12/ Matric
• Operations Management diploma/degree or relevant/related Retail NQF 5/diploma (Highly advantageous)
• Valid Driver’s License – Code 8 unendorsed
• Computer literate: Microsoft Office
• Willingness to travel

Key Responsibilities:

Asset Management:

• Responsible for the branch as a whole, ensuring that the outside of the store is kept neat and tidy and that inside fixtures and fittings are accounted for and maintained
• Co-ordination of janitorial and repair services

Stock Control:

• Is responsible for all stock and will be held accountable for all overages and shortages
• Should ensure control of inventory
• Prepare requisitions to replenish stock
• Identify and report on slow selling items
• Stock loss action plan

Merchandising:

• Manage the quality and quantity aspects of the merchandise assortments
• Co-ordinate the layout of shelves and merchandise of seasonal and sale displays
• Identify new ways of promoting merchandise
• Ensure required housekeeping standards at all times
• Ensure that there is an equal standard throughout the stores

Marketing and Sales:

• Manage the implementation of all marketing promotions to ensure maximum sales opportunities are exploited.
• Achieve and exceed store sales targets
• Actively participate in promotions, stay up to date with current advertising and provide sales leadership to staff
• Stay current with products, marketing and pricing of area retailers with similar products.

Admin and Cash:

• Ensure that the standard of administration and procedures in store are met
• Make certain that business direction and strategies are followed
• Ensure that the responsible persons are following proper procedures when handling all store cash. Check and verify these documents daily
• Manage controllable expenses as this directly affects the profitability of the branch.

Management of Staff:

• Assign employees to specific duties
• Encourage, assist and train employees to become a motivated sales force
• Manage performance and development of staff
• Ensure that all procedures and policies are being followed and enforce disciplinary action when necessary
• Determine when extra temporary staff is needed and recruit same

Security:

• Manage the security in all aspects of the business and ensure that security procedures are strictly adhered to
• Monitor security staff and make sure that they are alert and performing their duties to the maximum

Customer Service:

• Must possess strong customer service and communication skills and the ability to apply a friendly and enthusiastic manner on a daily basis
• Train staff in customer service
• Assist customers with enquiries and complaints
• Continuously satisfy customer needs and attract clientele

Key Skills and Competencies:

• Ability to work under pressure
• Ability to use own initiative
• Good attention to detail
• Good communication Skills
• A proven ability to manage staff and ensure maximum productivity