Cellular Specialist

TFG (The Foschini Group) is a South African fashion lifestyle retailer & comprises of 22 fashion forward brands. Our range includes some of the leading fashion, home wear, sportswear, cellular and jewellery brands in the country, as well as a host of innovative financial services. TFG comprises of the following 22 exciting retail brands; @home, @homelivingpace, American Swiss, Charles & Keith, Colette, DonnaClaire, Duesouth, Exact, Fabiani, The FIX, Foschini, G-star Raw, hi, Markham, Mat & May, Next, Phase Eight, SODA Bloc, sportscene, Sterns, Totalsports and Whistles.Responsibilities: Be in touch with the latest mobile/ technology Manage assets Deliver and maintain a great customer brand experience Grow cellular sales turnover Drive high operational standards Implement visual display principles Ensure effective administration management (process) Qualifications: A Grade 12 qualification Retail cellular experience (essential) Skills: Knowledge of a variety of mobile products Ability to work flexible hours in the ever-changing retail environment A customer-centric attitude and approach A passion for excellent Customer services and sales environment Be computer literate Have a preference to with work admin The ability to communicate and persuade effectively at all levels Ability to show initiative and be resourceful Ability to source and implement effective solutions in a fast-paced environment Customer Service Delivery Strategic Sales Planning Managing the Sales Process Customer Value Management Competencies and behaviours for success: Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm. Effectively building formal and informal relationship networks inside and outside the organization. Building strong customer relationships and delivering customer-centric solutions. Making good and timely decisions that keep the organization moving forward. Anticipating and adopting innovations in business-building digital and technology applications. Creating a climate where people are motivated to do their best to help the organization achieve its objectives. Making good and timely decisions that keep the organization moving forward. Using a combination of feedback and reflection to gain productive insight into personal strengths and weaknesses. Good verbal/ written communication skills and good organisational skills Strong organizational and planning skills The ability to multi-task in a fast-paced environment The ability to work independently The ability to take initiative A high level of attention to detail