DC Industrial Engineer Systems

Takealot.com is the leading ecommerce retailer in South Africa and one of the largest, most innovative ecommerce retailers on the African continent. Our mission is to be the most customer-centric online shopping destination in Africa, built around the simple concept that the customer comes first. All of our focus is dedicated to improving the customer experience, from the moment they arrive on our website to the moment their order arrives at their door. By aligning ourselves to this philosophy, we believe takealot.com will be the #1 shopping destination across Africa.Job Description takealot.com, a leading South African online retailer, is looking for a highly talented DC Industrial Engineer systems to join our Supply Chain team in CPT Distribution Center. We are a young, dynamic, hyper growth company looking for smart, creative, hardworking people with integrity to join us. We offer a market related, Total Remuneration Package which allows full flexibility according to your needs, a great work environment and a promise that you won't be bored as long as you are prepared for a challenge and want to build something great. This position reports to the Operations WMS & Systems Manager. Your responsibilities will include: Day to Day administration of Oracle WMS - user maintenance, user access, user profiles and location maintenance, level 1 support to DC operations, troubleshooting of integration issues with ERP Interface between DC Operations and WMS Vendor (Oracle for issue logging and resolution. Reporting on and analysis of issue trends with WMS Vendor) Performing routine audits of systems and operational processes Understanding & partaking in stock sync, operating system updates, patches, and configuration changes. Adding, removing, or updating user account information, resetting passwords. Answering technical queries and assisting users. Troubleshooting and recording of reported system problems. Responsible to align full operational flow across all departments with system processes Liaison with IT & ensuring that the network infrastructure is up and running. Assist En-log team to apply all system upgrades & system errors Quality Control (QC) support for Integration of Dimensions operational assistance Assisting in trouble shooting WCS & escalating to stakeholders Liaise with operational systems and service providers with management Ensure Quality Assurance (QA) on testing and validation, Responsible for all technical WMS understanding & internal DC processes Responsible for maintenance of technical training schedules in support of operational SOP's Responsible for onsite WMS queries and technical support Assisting in arranging data in an understandable manner to assist operations with dashboards Assist operations with good system practice & change management. Analyzing system logs, identifying and reporting of potential issues with all operational systems. Development of reporting and dashboards from WMS reporting database for OPS management teams Responsible for testing and roll-out of proposed new functionalities and bi-annual upgrades of Oracle. Attributes required: Solutions-oriented, can-do attitude; self-motivated. Attention to detail. Excellent communication skills, both written and spoken. Previous experience in mini project management. Comfortable with change and excellent team player. Comfortable with learning and adapting to new systems. Critical and Systems thinking. Passionate about change and improvement. Qualifications: Minimum 3 years relevant experience within WMS Systems Optimisation / Reporting / Analysis Previous experience with WMS systems such as Logfire (Oracle), Manhattan, Red Prairie, SAP, Highjump or similar - Information Systems, Industrial Engineering, B.Comm Logistics or similar degree preferred High level of proficiency with MS Office packages The Environment: takealot.com employees are entrepreneurial and dynamic, smart, customer-centric, fun and have the shared ambition of takealot.com being the leading e-commerce company in Africa. We have fun, work hard, take ownership, work in teams to create solutions, and are always open to direct feedback/new ideas on where we can improve. We are short on ego and high on output. We are doers and not only thinkers, it's all in the execution after all. We love what we do and what we are creating.