Debtors Clerk Retail

The primary responsibility of this position is to process invoices and returns perform reconciliations collect due and overdue debt plus follow up on queries.

Skills :

Accounts Receivable Management

• Process incoming payments promptly and accurately
• Generate and send out invoices to customers
• Reconcile accounts receivable ledger to ensure all payments are accounted for and properly posted
• Monitor customer accounts for delayed or missed payments

Customer Interaction:

• Communicate with customers via phone email and inperson to resolve billing queries and discrepancies
• Provide timely and accurate responses to customer inquiries regarding their accounts

Collections

• Follow up on overdue invoices and payments
• Implement and manage payment plans for customers with overdue balances
• Escalate collection issues to the relevant manager or department

Record Keeping:

• Maintain accurate and uptodate records of all accounts receivable transactions
• Prepare regular reports on accounts receivable status including aging reports

Compliance

• Ensure compliance with company policies and relevant accounting regulations.
• Facilitate new credit approvals / increase in existing limits

MonthEnd and YearEnd Close

• Assist with monthend and yearend closing processes including account reconciliations and audit preparations
• Collaborate with the finance team to ensure timely and accurate financial reporting

Health and Safety

• Participate in safety forums and attend relevant training/programmes
• Report all safety incidents to the relevant people
• Comply with safety policies and procedures
• Wear protective clothing (where applicable) at all times