Fraud Risk Analyst

Imagine a world where people live healthier, more enhanced and protected lives… A world in which each organisation is a powerful influencer and responsible corporate citizen, committed to being a force for social good. As a leading innovator in healthcare, wellness, insurance, investments, financial and life planning, Discovery works ceaselessly to make this vision a reality. Fuelled by our passion for enhancing lives and our desire to innovate, Discovery consistently sets global standards, creating shared value through shared intellectual capital. A testament to this is our Vitality programme, which is both a platform to incentivise people to live healthier lives as well as a channel through which shared value is delivered. We are a proudly South African-born, global company with health, life and short term insurance operations in South Africa and the United Kingdom, and a presence in Germany, France, the United States, Canada, Australia, Singapore, Hong Kong, Philippines, Thailand, Malaysia, China and Japan through our Global Vitality Network. One way in which we uphold our promise of shared value is by being a positive disruptor that focusses on bringing about sustainable change in the lives of the people and communities we serve across the globe. Our values of leadership, honesty, innovation and fairness act as our compass, directing our business practices to take advantage of every opportunity while looking for ways to dazzle clients. Job Purpose The fraud risk analyst is responsible for implementing the current and proposed bank's fraud controls including the monitoring of fraud rule management across the full Banks suite including card, digital, secured and unsecured lending. The candidate must be able to manage a range of projects in assessing and enhancing fraud prevention and detection. The successful candidate will be required to monitor and report on risk exposures, implement risk management policies and procedures, and make recommendation to senior management on fraud risk management practices. Overall, the fraud risk analysts will be required to minimise the impact of potential fraud and financial crime threats. Areas of responsibility may include but are not limited to Ensures the appropriate systems, processes and controls are in place to deliver on the anti-fraud strategy. Drives the awareness of financial crime control management to build an appropriate anti-fraud risk culture. Provides internal and external customers with the appropriate fraud protection, detection and investigation services, policies and controls and training. Provide regular reports to senior management and stakeholders on fraud risk exposure, mitigation measures, and emerging risks. Assesses and provide advisory to products, channels and processes from a financial crime/fraud control perspective. Conduct investigation and root cause analysis for fraud rule management to support customer and Bank. Monitor tools to track and report on fraud risk metrics on a day to day basis. Ensures that fraudulent behaviour on customer accounts, through the various channels, are monitored, analysed and detected. Defines and implements strategy to generate appropriate red flags to determine staff involvement. Highlights breaches that could impose regulatory sanction. Provides independent assurance on the status of fraud risk management across all offering i.e. card, digital (EFT), secure and unsecured lending. Monitor industry trends and regulatory developments to ensure the Bank's fraud risk management practices are in line with industry best practices and regulatory requirements. Education and Experience 3+ years' experience in risk management Minimum Bachelor degree in Commerce, Risk, Mathematical Science or Accounting Expert knowledge gained from experience in Retail, Online and Digital Banking as well as financial crime Sound knowledge of the retail banking industry across all product areas; card, digital, secured and unsecured lending Relevant experience in financial crime and fraud risk management and a sound understanding of financial crime and reputational risk factors posed by customers Knowledge and understanding of IT systems and controls Supervisory experience will be advantageous 3+ years' experience in a relevant field (e.g. in banking and fraud detection and prevention). Experience in Retail is highly advantageous Technical Skills or Knowledge A sound knowledge of the financial / retail banking industry. Advanced computer literacy, especially of MS Excel Ability to identify fraud risk and to translate into practical business initiatives and prevention strategies Detail conscious Planning and problem solving Identify, analyse and address financial crime and fraud risks appropriately in order to move the business forward Must be able to critically evaluate business information Must be able to work autonomously and within a team Knowledge and understanding of IT systems and controls would be advantageous Fraud rule writing or knowledge would be advantageous