Sales supervisor - Lephalale

Pepkor has the largest retail store footprint in southern Africa. With 5 470 stores operating across 10 African countries, our businesses include many of the most trusted brands on the continent. Pepkors Speciality division provides central infrastructure to launch new brands, nurture smaller brands and position new fashion and footwear acquisitions. Speciality brings together the speciality brands of Dunns, Shoe City, Refinery and Tekkie Town, SPCC and CODE. Each company has a rich and distinctive history and a thorough understanding of their products, fabrics, designs and the needs of their customers. Over the past two decades South Africa has suffered the demise of specialism. Because of the challenges of economies of scale, specialist companies cant compete against the mass market. Specialism in fashion has been replaced by uniformity. At Speciality we believe that specialists are a vital part of Africas vibrant retail environment. Products should be made or selected by experts so that customers can exercise their choice and their right to benefit from the specialists expertise. Our aim is to activate specialists to provide inclusivity to both our staff and the people we serve. Speciality is delighted to be resurrecting the era of specialism. By combining five specialist companies we have been able to create economies of scale in supply chain, IT and financial systems. This means that products of choice that should be exclusively priced can be inclusively priced, so that our customers can purchase uniqueness without an exorbitant price tag. Speciality has over 900 stores in South Africa, Namibia, Botswana, Lesotho and Swaziland. Our world-class retail operating platform was built for maximisation as we expand our footprint with more speciality brands in future. Qualifications Grade 12 / Matric Computer Literate, MS Office - proficient in Word Outlook, Excel, etc Knowledge, Skills and Experience Minimum of 1 - 2 years' experience as a Senior Sales Assistant in the retail sector. Fluent (written and verbal) in English and another official South African language relevant. Strong interpersonal and selling skills. A strong logical thinking and analytical ability. Has a high energy level and is performance-driven? Excellent planning, organizing and time management skills. Ability to work independently, as well as be a team player. Strong leadership and organisational abilities. Outstanding customer care skills, the ability to interact and communicate with customers. Key Responsibilities Maximise the profitability by assisting the Store Manager to achieve monthly budgets. Ensuring the Store's Administration is in line with the Standard Operating Procedures. Ensuring that stock losses are under the bench mark. The ability to ensure that brand standards are implemented & maintained in line with customer expectations. Effectively implement Promotions, visual merchandising principles and maintain standards of the store. Keeping updated with the latest trends in terms of stock coming in (unpacking process). Coordinate daily customer service operations (e.g. sales processes, orders and payments) Supervise and motivate staff to ensure that daily targets are met. Coach and support new and existing Sales Associates. The ability to manage the store in the absence of the Store Manager. Ensure all employees adhere to company's Standard Operating Procedures. Opening and Closing of the store.