Studio Account Manager

We're looking for our next studio account manager!

Are you a versatile account manager who has an in-depth understanding of digital channels?

The successful applicant will be able to work across various target markets, platforms and channels. They’ll ideally have retail experience as an advantage (but not essential) and will be able to keep a cool head, while delivering exceptional results, under pressure. They’ll be able to multitask and manage a multitude of personalities, as well as different types of job requests. They'll need to be a people person who can work collaboratively in a team.

But wait, what is the studio?

The ShopriteX Studio is a dynamic team of creatives who create a wide range of Digital content for the Shoprite Group’s integrated, omnichannel campaigns, as well as internal media. From Checkers and Shoprite Xtra Savings to Sixty60, Rainmaker and beyond!

This role will be for a dedicated account manager focussed on the exciting Sixty60 APP portfolio

This account manager role entails but is not limited to:

• Developing and maintaining strong relationships with stakeholders and clients
• Practicing excellent work quality and professional conduct
• Managing a portfolio of numerous campaigns from concept through to final roll-out
• Compiling detailed/informative briefs for creative and strategic departments
• Ability to unpack briefs, and understand what is required from the client
• Scheduling & arranging client meetings with all relevant parties
• Creative reviews of all work which comes out of Studio
• Strategic approach to briefs and work within the Sixty60 portfolio
• Overseeing the management of related logistics for client projects
• Fully immersing yourself within the Sixty60 portfolio and team
• Ensure that you and the team are well prepared for client meetings
• Liaise with appropriate colleagues & departments to ensure a job is actioned
• Supporting point of contact for clients in the absence of other team members
• Compiling accurate, detailed status reports for internal and external status meetings
• Serving as traffic management within the Studio to ensure consistent delivery of jobs
• Following existing Studio processes and creating new processes where needed
• Accountability for all Sixty60 communication and deliverables
• Assisting the other key account managers and studio manager with administration/support where needed

Skills:

• Proficiency in MS Office suite (incl. Outlook, Word, PowerPoint and Excel) essential.
• Enthusiastic/ confident/professional/diplomatic.
• In depth understanding of various digital platforms and social media trends
• Team player with initiative and excellent interpersonal skills.
• Able to cope under pressure, work with tight deadlines and handle diverse activities.
• Reliable, organised and attention to detail.
• Have a solution-driven attitude.
• Must have a passion for client delivery and service.  
• Strong organisation and administration skills essential. 
• Accountable with good follow-through.
• Hard-working and proactive.
• Exceptional time management skills.
• Comfortable working independently and within a team.
• Prior relevant years work experience as an account manager or similar.
• Working knowledge of Workbook – advantageous.
• Drivers licence and own reliable transport essential.