SUMMARY: One of South Africa's leading retailers is seeking an experienced Operations Manager within the Supply Chain space. The main duties will be to deliver defined Distribution Centre (DC) Supply Chain operations cost effectively and within agreed service levels through operational excellence. POSITION INFO: • Influence and provide input to the development of the Business Unit’s (BU’s) 1 year operating plan, budget and scorecard and ensure delivery thereof • Ensure effective utilisation of the resources to deliver cost effective availability • Drive operational excellence through integration • Effectively use invocoms to ensure the delivery of team goals through relevant scorecards as per the strategy • Review volumes and ensure optimal planning to meet DC agreed objectives • Contribute to BU’s Continuity Planning and ensure adequate contingencies are in place for operational contingencies • Manage and integrate the delivery of the Service Level Agreement (SLA) with key stakeholders, e.g. Transport, Trunking, Cross-Docking and Equipment centre • Implement the agreed continuous improvement activities to reduce cost and improve service • Manage the end to end processes against business standards and operating procedures • Ensure product integrity e.g. preventing temperature rejection, expired stock and damages • Demonstrate effective leadership aligned to the Supply Chain strategy in order to ensure high standards of delivery • Build, develop and entrench a high performance culture within the Supply Chain Operations by providing leadership, guidance, support and hands-on coaching to the managers and staff • Manage the Supply Chain Operations’ EE targets, integrated performance management, talent management, succession planning, reward, recognition and employee relations in line with business requirements • Manage and adhere to the companies Supply Chain & Logistics policies, procedures and corporate governance principles • Conduct benchmarking and implement continuous improvement projects • Deliver sustainable community and environmental based activities
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