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We are seeking a highly qualified Sales Support Specialist to join our team. In this role, you will play a critical part in providing valuable support to our sales representatives and effectively responding to customer and prospect queries. Responsibilities: sponsibilities Provide troubleshooting assistance for customer orders, account statuses and relevant problems Provide data and guides to help the sales team. Stay up-to-date with new product and feature launches and ensure sales team is on board Review pending orders and specific customers requests to ensure excellent customer service and customer experience Suggest sales process improvements Requirements Matric / NQF level 4
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