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We are looking for a young dynamic and energetic Internal Sales candidate between 22 and 30 years of age.
Hydraulics product experience will be advantageous, but not a requirement as training will also be given on our 10 000 products.
No commission
Pension fund
Medical Aid
Basic salary: R12,000 – R13,000 per month
Skills Requirements:
• Grade 12 (Matric)
• Good communication and persuasive skills
• Must be computer literate
• At least 2-years experience in Internal Sales
• Hydraulic experience advantageous (In house training will be given)
Job Description
• Correctly interpret customer requests and requirements
• Investigating different product options available in connection to customer request.
• Recommend alternate products based on cost, availability or specifications
• Sourcing products from our data base including costs and selling prices
• Receive queries and compose a detailed quote for customer either telephonically or written.
• Present price, discounts (specials to specific customers), credit and terms as per our company specifics
• Provide accurate information regarding availability of in-stock items
• Provide accurate information regarding items that need to be manufactured
• Provide accurate information relating to shipment dates or delivery dates of out of stock items
• Facilitating the process of an order by preparing a Sales Order
• Consulting with Stores Department for the purpose of giving feedback to clients in relation to their order
• Monitor scheduled shipments to ensure timeous delivery and fill back orders as needed
• Contact customers to ensure ongoing customer satisfaction and resolve any complaints
• Facilitate the return of goods as per our company policies and procedures
General
• Generate new and repeat sales by providing product and technical information in a timely manner
• Increase sales and average order size by means of cross-selling, up-selling, add-on sales and offering promotional or sale items
• Educate customers on terminology, part numbers, features and product benefits in order to improve sales and customer satisfaction
• Present a professional image at all times to customers and fellow workers
• Assist with Counter Sales when necessary
• Attend Sales Meetings
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