The Coffee Importers and Roasters Organisation (CIRO) is a true coffee emporium. As the preferred one-stop solution, CIRO offers expert services in sourcing, roasting, blending, packaging, training, equipment, technical support, national and international distribution and market trend analysis.
As the largest manufacturer of pure coffee in South Africa, it is easy to understand why CIRO is a noteworthy front runner within the coffee service industry and renowned for consistent quality, innovative product formats and extra value offering.
We place high importance on the ability of our people to innovate and add value to all stakeholders through the work that they do. We strive to create an environment where employees can contribute to the performance of the Company whilst realising their personal goals through their work. This has resulted in a company filled with dedicated, top-performing people who share a common passion to grow and succeed.
The CIRO atmosphere is one of excitement run at a demanding and fast pace. Our Company is personal enough to ensure that each individual's efforts are seen and appreciated whilst professional enough to show that we mean business.
If you are the kind of person who will thrive in this challenging environment, we would be happy to hear from you.Key Performance Areas:
SALES:
Achievement of monthly sales, volumes, and margin targets
Superior customer service relationships of existing customer base by following a structured call cycle based on the regional customer set criteria
Influencing and positively affect the In Cup Quality and delivery via the On-site beverage Solution system at each customer by ensuring customer audits are completed and corrective action is immediately executed on site, by doing machine calibration and settings and or re doing operational Training.
Create a targeted customer prospect list with the Sales Manager based on volume requirements per product category for the year and strategic requirements across all channels
Achieve the agreed growth forecasted for the fiscal year by the Sales Manager
Completion of new business development:
Initial contact
Assessment of needs
Proposal of tailored solution
Guiding on implementation, if necessary with the prospective customer.
Ensure that agreements concluded with target list are commercially sound
Present at each installation and complete customer solutions training on day of installation.
Measurement will be completed in the following manner:
Monthly 1 on 1
Structured tracking against target list
Qualifications and Experience:
Matric - Grade 12
Business Relevant Degree or Diploma
Coffee Skills and Equipment / Coffee qualification
2-3 years' experience in Training in the Coffee or Hospitality Industry
2-3 years - Customer interaction experience
2-3 years' experience in a Sales role in the OOH Market with a proven track record in new business
Strong Beverage system solution experience
Basic Commercial Understanding
Valid Driver's License with a minimum of 2 years driving experience is essential
Solid Sales experience
Special Requirements
1-2 years - Technical fault finding, service and repair
Proficient using full MS Office suite
Able to travel extensively and stay overnight when necessary
Passionate about the Hospitality Industry
Fully vaccinated against Covid
Valid Driver's License with 2 years driving experience