Permanent - Tele-sales Coordinator - Ekurhuleni

Job Description

Purpose Of The Role:

• To generate sales, manage an existing customer base and manage the administrative duties associated with this role.

Key Tasks:

• Must possess excellent selling skills
• Review current customer list and identify/pursue leads
• Obtain leads from Business Development Managers
• Resolve queries
• Render customer support
• Source information from various sources in order to provide information
• Administrative duties
• Obtain request from customer to return goods
• Identify and resolve errors
• Refer to Responsible Pharmacist regarding return of goods
• Generate credit notes and liaise with customers until all issues are resolved
• Complete the return log

Inherent Requirements

Minimum Requirements:

• Grade 12 with a minimum of 3 years’ experience in a sales position
• Fully bilingual – must be able to communicate fluently in Afrikaans (verbal- and written)
• Excellent interpersonal skills with a good telephone manner
• Good planning-, prioritising- and problem-solving ability
• Ability to work under pressure and meet deadlines
• Computer literacy (MS Excel, Word and Outlook)
• High-level of attention to detail