Receptionist - CSR

Company : Stratogo

Job Type : Full Time

Number of Applicants

:

000+

Job Description - Receptionist - CSR

Role : Receptionist
Location: Pinetown

Education and experience:

Matric (Grade 12)
Proficient in MS Office – Excel, Word and Outlook
Incumbent must have experience in a similar role
Above average communication skills along with an excellent command of English both written and verbal
Must be able to work under pressure

Required Skills:

Responsibilities:

Answer all incoming calls timeously and professionally
Assist with incoming calls where possible, i.e. take down/record the enquiry and reply to the client where necessary on behalf of sales and service
Ensure calls are transferred to the correct internal staff
Ensure all messages are recorded and passed onto the relevant employees
Assist in other departments from time to time and where necessary
Manage staff timekeeping such as timesheets
Ensure branch consumables and stationery is procured and usage of such consumables is effectively managed
Responsible for printers, telephony systems and branch IT, i.e. communicate with relevant role players and suppliers where necessary
Manage staff leave calendars
Handle all couriered parcels, incoming and outgoing along with relevant paperwork
Ensure filing is done daily
Ensure all customer quotes are issued and followed up on
Schedule appointments where necessary
Manage all branch housekeeping
Various administrative duties as and when necessary, from time to time