Route Development - Sales

Key responsibilities of this role:

• Generate personal new Forwarding sales to facilitate annual trade lane volumes growth as per company targets. 
• Identify potential prospects, establish contact and develop customer relationships; target customers that can help increase market share. 
• Coordinate  Air & Ocean new business accounts secured by the RDS and develop sales leads and assess potential for business; maintain pipeline and manage inter-company opportunities. 
• Define and quantify new Air & Ocean Forwarding targets in conjunction with BD Commercial, Trade Lane and our International partners.
• Communicate with foreign and domestic offices,  department managers, upper management, and/or clients regarding quality service and related issues that affect our ability to meet the client’s requirements, supported by the Trade Lane Managers.
• Prepare Standard Operating Procedures / Forwarding Rate Proposals based on customer’s requirements, work with management team and operating staff to ensure quality and profitable service is delivered based on the customer’s SOP. 
• Manage all communications in regards to your forwarding new business accounts, including effective and timely resolution of issues, problems or concerns with EMO/ Agent and BIL offices. 
• Prepare monthly, quarterly and yearly reports that detail trade lane new Air & Ocean Forwarding business development & progress; analyse marketing conditions and sales projections. 
• Ensure efficient feedback on new business Air & Ocean Forwarding sales leads received from Trade Lane and/or our international partners, updating of the global target accounts.

Main activities of this role:

• Define and quantify a dynamic and ambitious pipeline of target customers, supported by Trade Lane based on strategic focus countries.
• Engagement with key focus countries pertaining to new business Air & Ocean opportunities and provide regular feedback, supported by Trade Lane.
• Secure new forwarding business Air and Ocean freight , in & oubound.
• Participation in Trade Lane monthly meetings with our strategic focus countries and provide feedback on new business Air & Ocean Forwarding opportunities, market intelligence, etc.
• Increase forwarding volumes per set countries, where we are busy with Route and Trade development between these countries.

Financial responsibility:

• Manage individual company Target 
• Manage & ensure Account profitability in conjunction with Trade Lane Management.
• Manage Possible Write Off's 
• Maximise Profits.

Skills & Knowledge:

• Energetic and innovative, coupled with a high tolerance for stress. 
• Highly motivated, sales orientated with experience in sales planning and execution.   
• Sales Prospecting skills along with the ability to identify target accounts. 
• Ability to operate in different business environments and deal with related cultures. 
• Strong negotiation and presentation skills, including professional demeanor and excellent written, verbal and cultural communication skills.
• Ability to build strong rapport, establish trust and credibility through a consultative approach while balancing assertive sales follow-up, without being overly aggressive. 
• Skilled in exercising diplomacy when resolving customer inquiries and problems.   
• Integrity and ethical qualities of the highest standard.                                                                                                   
• Excellent public speaker with strong presentation skills.