Sales Consultant (Telecommunications/Retail)

About the Company

Our client is a leading and purpose-led African connectivity, digital and financial services company. They serve 196.2 million customers spanning across the consumer and enterprise segments. From their roots in South Africa, they have grown our business to include operations in Tanzania, the DRC, Mozambique, Lesotho, Kenya and more recently Ethiopia and Egypt. Their population reach across our markets exceeds 500 million people.

Role Overview:

Being a Sales Consultant, you represent our client. You will provide customers with personalised interactions. You will deliver excellent customer service whilst being courteous and having full knowledge of the client’s products and services. In today's environment, being customer focused takes on a whole new meaning, it is more than just service with a smile. Your ability to provide customers with an effortless experience whilst meeting key objectives and sales goals will be rewarded. You need to have a passion for sales and be hungry to make targets.

Job Type : Full Time

Location : Hout Bay, Cape Town

Salary : R4 000 - R6 000

Requirements

• Energetic and good communication skills
• Have a confident and charismatic approach to people
• Have understanding and knowledge of the cellular industry
• Be able to work in and as a team
• Be tech savvy
• Target driven
• Well organized
• Be able to multitask and pay attention to detail
• Work well under pressure
• Be customer obsessed
• Computer literate

Responsibilities

• New contract sales and up selling on upgrades
• Sim swaps and handling customer queries
• Fiber sales
• Meet and exceed all sales targets
• Identify clients needs and respond to them
• Improve customer satisfaction through excellent customer service
• Insure every customer receives the best customer service experience