Head of Hospitality

Head of Hospitality - StellenboschFull job descriptionWe are looking for an inspired and ambitious leader to head up our Hospitality department at Warwick Wine Estate, Stellenbosch.Position Purpose:The Head of Hospitality will play a critical role in driving the success of the Hospitality department through strategic leadership, operational excellence, and a relentless focus on delivering exceptional guest experience, while also ensuring effective systems implementation and controls to optimize operational processes and compliance.Requirements:A proven track record of at least 7 years in a similar environment and position.An innovative business mindset with a focus on sales and operational efficiency.Passion and flair for creating memorable, and consistent visitor experiences.Excellent communication skills – internal and external.In-depth knowledge of, and interest in the culture of food and wine, always up to date with the latest developments and trends.An ability to create a dynamic and exciting environment for a team to thrive, cultivating a culture of caring and responsibility.Computer literacy (MS Office, POS & Booking systems)A sound understanding of brand management in a hospitality environment.Responsibilities:Full accountability for the department’s P&LEnsuring an excellent visitor experience along all touchpointsDevelopment and implementation of new offerings and experiencesManagement of FOH and BOH TeamsSystem implementation and controlEnsuring compliance within the department (HR, OHS, Hygiene, etc.)The closing date for applications: 22 April 2024If you have not been contacted within 2 weeks of your application, please consider your application to be unsuccessful.Job Type: Full-timeApplication Question(s):Do you have an in-depth knowledge of, and interest in the culture of food and wine, always up to date with the latest developments and trends?Experience:Hospitality HOD, management or a similar: 7 years (Required)Application Deadline: 2024/04/22