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As a leading workplace management solutions provider across Africa Middle East, operating in over 28 countries, with over 40,000 employees, Tsebo Solutions Group offers our clients improved workplace productivity that supports their success. At Tsebo, we believe that the local expertise of our people and the global standards by which we operate, enables us to support the best companies across the region and to create tangible and sustainable value for our clients by improving their workplace productivity offering them A WORKPLACE THAT WORKS FOR YOU.'? Duties & Responsibilities General Objectives Establishes and maintains a good working relationship with the cleint and contractors. Management and control the contract. Manage and control all aspects regarding Safety, Health, Environment & Quality (SHEQ). Manage Tsebo Catering staff and ensure outputs are ahdered to. Manage all aspects of partner interactions with the client. Maximize and create new business opportunities. Manage the relationships with the building owners and contractors to ensure service. Manage the site budgets to meet financial objectives and provide monthly Monitor help desk statistics and audit to ensure adherence to Service Level Develop and implement best practices for client Identifies opportunities for major revenue enhancement, major cost reduction and production. Ensures continuous improvement and benchmarks. Manage and assist in financial month-end submissions. Assist the client in managing safe work practices that are in line with Occupational Health and Safety Management of sub-contractors and external service providers. Ensure that internal and external Service Level Agreements as defined in our Scope of Works. Skills and Competencies Very good oral and written skills that facilitate effective and persuasive communications with people at all levels within Tsebo Catering Solutions. Ability to deliver high quality and proactive service to internal and external clients. Ability to develop good internal and external networks and to gain credibility with management, staff, and external. Ability to provide leadership, counselling, motivation, and constructive performance reviews of staff, Ability to handle conflict Ability to use own initiative and to operate independantly. Ability to work after hours. Ability to work under pressure. Qualifications Grade 12 Catering Qualification Facilities Management Qualification 2 -5 years experience in Facilities; Engineering environment; Property or Project Management or equivalent knowledge and Skills.
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