Collinson's job vacancy, Career and Recruitment Job title : Web Developer - Cape Town jobs in Western Cape Job Location : Western Cape, Cape Town Deadline : May 30, 2024 Quick Recommended Links
Key Responsibilities
Perform daily checks across all platforms using monitoring solutions and escalate issues.
To develop, support and configure the Omni channel product/solutions
Identify any risks and/or concerns with regards to the application layer
Active involvement in BCP/DR testing, including reporting
Liaising with staff globally and forming strong working relationships
Gather business requirements when on/off-boarding and/or change requests
Document newly learned processes to build Internal knowledge base
Perform solution documentation
Working on ways to automate and improve development and release processes
Knowledge, skills and experience required
Strong scripting in HTML & JavaScript
Prior AWS Connect & EC2 experience a significant advantage
Escalate and chase known issues internally, following internal Incident Processes
Liaising with 3rd parties including service providers
Maintaining JIRA ticket queues – Updating and escalating as required
CSS knowledge
Manage time effectively
Web Portals – Building and Troubleshooting
Support with managing Freshdesk
MS Power Automate / Forms
*ICT jobs in south africa
*Web Developer - Cape Town in Cape Town
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