Senior Tele-Salesman

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Job Description - Senior Tele-Salesman

Alert Engine Parts is searching for a Senior Tele-Salesman to join the branch in Polokwane . The purpose of the job is to enhance the branch sales and ensure that the branch sales growth objectives are always achieved.  Furthermore, grow new business and provide after-sales service to existing customer.

Position Overview

Their aim will be to sell, or upsell, products/parts and services.Work with a wider customer service team to help identify potential customers.The incumbentwill be resonsible for generating new parts sales business and maintaining existing relationships.

Specific Role Responsibilities

Key Performance Indicators includes, but not limited to.

Manage customer sales and ensure that optimal customer potential is achieved.
Plan, forecast, report on sales potentials by customer to management.
Report all competitor pricing and activities to management.
Report all customer information regarding delivery, tele sales and accounts issues to management.
Achieve revenue targets and ensuring that new business is generated by growing customer base and increasing market share in the geographical area of responsibility.
Build and maintain friendly customer relationships.
Assist all other departments (Sales, Accounts, Despatch, Warehousing, Receiving and Technical) to ensure good co-operation within the company.
Analyse customer’s buying patterns and provide reasons for increase or decline in customer sales.
Take ownership in resolving customer queries.
Implement marketing projects and market new products to customers.
Report on marker trends.

Qualifications and Experience Matric
Minimum of 5 years’ experience as a sales representative in Spares/Motor/Engine parts.
Extensive experience in a sales and marketing environment within the automotive industry.
Must have a valid driver's license- Essential.
Thorough knowledge of the geographical area of responsibility.
Basic knowledge of the operations of an Internal Combustion Engine.
Technical/Mechanical background- Desirable.
Product Knowledge.
Skills and Personal Attributes Must have good communication skills and present themselves in a professional manner.
Be a good team player and must be a goal driven.
Proficient in Microsoft Excel and Word Document.
Honest and show integrity.
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