Operations Intern

Purpose of role:

The operations interns will assist the operations team with verifying customer’s information, documentation, data capturing, and coordinating general office and facilities functions.

Key responsibilities:

• Data capturing and ensuring the “Know Your Customer” database and documentation are kept up to date.
• Manage all facilities related functions i.e. health and safety compliance, cleaners, service providers relationships, ordering supplies, stationery and furniture.
• Email communication to internal and external stakeholders.
• Dealing with internal complaints and queries.
• Assist operation managers with projects, projects administration; coordination and follow-up with team members where required.

Core competencies:

• Highest level of confidentiality and integrity.
• Hard-working and ability to multi-task.
• Able to handle and stay calm under pressure.
• Independent worker but able to work in a team.
• Fanatical attention to detail.
• Excellent planning and coordinating skills.
• Exceptional administrative skills.

Qualifications and experience required:

• Grade 12 or equivalent qualification (essential).
• Proficient in Microsoft Office Suite products and advanced computer literacy skills (essential).
• Excellent verbal and written communication skills (English essential, Afrikaans and Xhosa – ideal).
• Experience in the retail industry (ideal).