Customs & Excise Cadet Learnership Programme (X80) 12 Months Contract

Job Purpose

Embark on a 12-month learning journey designed to build practical experience and develop relevant skills in line with the Customs & Excise Operations Cadet Programme.

To successfully complete the SARS Customs Cadet Learnership Programme in order to gain exposure, develop skills and knowledge, and contribute to the effective delivery of Customs & Excise operations.

Education and Experience

Minimum Qualification & Experience Required

• NQF Level 4 with Mathematics and or Accounting


• 1 years' experience in an administration/ logistics/ customer service environment


• South African Citizen.


• Valid driver's licence (Code B/EB).


• Willingness to work shifts, weekends, public holidays and overtime where operational requirements demand.


• Willingness to be deployed nationally to Customs operational environments, including land border posts in remote areas, airports, seaports and inland operational offices.


• Willingness to undergo security screening, criminal record checks, qualification verification and integrity assessments.


• Physically fit and able to work in an operational environment.


• Computer literacy and proficiency in Microsoft Office applications.


• Age criteria: 18 - 35 years to specifically attract the youth

Minimum Functional Requirements

Must have a basic overview of some Customs & Excise environment.

Job Outputs:

Process

• Apply and utilise systems in a manner that ensures accurate processing of information that contributes to efficient and effective completion of tasks.


• Assist with administrative tasks within the relevant division.


• Attend to information requests received and send to the relevant department to source information.


• Communication of transactional outputs and queries in area of work. 


• Deliver on contracted performance objectives according to set procedures and agreed service level agreements.


• Embrace change initiatives and positively contribute to the success thereof within area of accountability.


• Ensure quality of work content, minimise mistakes and continuously improve quality and standards.


• Ensure that all basic queries are resolved timeously, in line with provided procedures and guidelines and escalate unresolved issues.


• Follow and adhere to individual learner activity manual for the division or business unit.


• Identify and analyse type of information requested.


• Identify problems, apply known solutions in line with procedures or guidelines and escalate unresolved problems.


• Keep up to date records of completed work.


• Plan and organise own work in an effective and efficient manner to reach agreed performance objectives.


• Report on transactional activity progression within set guidelines to provide timely information for decision making in area of accountability.

Client

• Understand job service requirements in order to meet client expectations.

Finance

• Perform own work well to reduce costs and save money.

Governance

• Comply with and adhere to identified governance and compliance standards and escalate problems for investigation and resolution.

People

• Ask for support or training to improve the quality and standard of own work.


• Continuously assess own performance, seek timely and clear feedback and request training where appropriate.


• Drive own performance in order to achieve work outputs in line with required response time, quality and service delivery standards.


• Interact positively with groups or teams as required

Behavioural competencies

• Accountability


• Commitment to Continuous Learning


• Conceptual Ability


• Expertise in Context


• Organisational Awareness


• Fairness and Transparency


• Honesty and Integrity


• Trust


• Respect


• Attention to Detail


• Analytical Thinking

Technical competencies

• Administrative Support


• Business Knowledge


• Data Collection and Analysis


• Efficient Improvement


• Functional Policies and Procedures


• Records and Achieve Management


• Reporting


• Service Delivery


• Standard operating procedure compliance


• Customs Systems Products

Compliance Competency

GOC Confidential - (a) sensitive information, the unlawful disclosure of which may be harmful to the security or national interest of the Republic or could prejudice the Republic in its international relations;(b) commercial information, the disclosure of which may cause financial loss to an entity or may prejudice an entity in its relations with its clients, competitors, contractors and suppliers. E.g. Taxpayer information

Employment Equity

The Employment Equity policy of SARS will be considered as part of the recruitment and selection process and Persons with Disabilities are encouraged to apply. Successful candidates will be required to undertake an oath of secrecy, pre-employment screening, case study, pre-assessment, psychometric assessment and or vetting, and a declaration of private interest. The appointment is also subject to appropriate reference(s) and security clearance where applicable.