Discovery Health (ECP Service Team)

Learnership: Long Term Insurance

About Discovery

Discovery’s core purpose is to make people healthier and to enhance and protect their lives. We seek out and invest in exceptional individuals who understand and support our core purpose, and whose own values align with those of Discovery. Our fast-paced and dynamic environment enables smart, self-driven people to be their best. As global thought leaders, Discovery is passionate about innovating in order to not only achieve financial success, but to ignite positive and meaningful change within our society.

About Discovery Health ECP

The Eastern Cape Service Team was launched on the 4th of July 2011, making it our newest addition to the Service Team model. We started the Service Team with 60 people and have grown the Service Team to 600 people. The ECP Service Team has a unique culture – They are diverse, driven and you can feel the energy in the team from the moment you walk through the doors.

Key Purpose of the role

This Learnership leads to a nationally recognised FETC: Long Term Insurance NQF Level 4 qualification; which consists of structured learning components combined with practical/workplace experience in the Financial Services industry.

Areas of responsibility may include but not limited to

Long Term Insurance – Discovery Health:

Call Centre: Medical Aid client servicing, claims, new business and health benefits administration

Personal Attributes and Skills

• Innovative/ critical thinking/ and problem solving skills


• Good attention to detail and levels of accuracy


• Sets high standards for quality and quantity and works in a systematic, methodical and orderly manner.


• Time management and planning skills


• Ability to effectively prioritize and execute tasks in a high pressure environment


• Ability to work independently and in a team orientated environment


• Service driven, a sense of urgency and a team player.


• Adapts to changing circumstances and handles criticism well and learns from it.

Education and Experience

Grade 12 is essential.

• Maths (Minimum Level 4 – 50%)


• English (Minimum Level 4 – 50%)


• Maths Literacy (Minimum Level 5 - 60% )


• 2nd language (Minimum Level 4 – 50%)

May have an incomplete tertiary qualification (advantage)

Specific Requirements:

• Not be engaged in post Matric studies or formal employment;


• Not have completed any previous Learnership.


• Be between the ages of 18 and 25 years;


• Have effective communication skills in the written & verbal English language;


• Possess basic computer skills mainly MS Excel & MS Outlook

EMPLOYMENT EQUITY   

                             

The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.