Operations Associate - Remote Work

Job Description:

Standard Bank Group is seeking a dedicated and reliable Operations Associate to join our team on a part-time basis. This position will be based remotely, allowing for flexibility and work-life balance for the successful candidate. As an entry-level role, no prior experience is required, making this an excellent opportunity for individuals looking to kick-start their career in the banking industry.

Responsibilities: - Assist in the day-to-day operations of the bank, including processing transactions, reconciling accounts, and updating customer information - Collaborate with team members to ensure smooth and efficient operations - Handle customer inquiries and provide information on banking products and services - Utilize negotiation skills to resolve issues and discrepancies as they arise - Maintain a high level of emotional intelligence to effectively communicate with customers and colleagues - Adhere to all regulatory guidelines and standards set forth by the bank

Requirements: - Strong dedication to delivering exceptional service to customers - Reliable and able to work independently in a remote setting - Excellent negotiation skills and emotional intelligence - Effective communication skills, both written and verbal - Ability to adapt to a fast-paced and dynamic environment - Bachelor's degree in finance, business administration, or a related field is preferred, but not required

Benefits: - Remote work flexibility - Employee discounts on banking products and services - Medical coverage for eligible employees

Working Environment: At Standard Bank Group, we prioritize the growth and development of our employees. We encourage a culture of ongoing learning and provide opportunities for personal and professional growth. Our team is supportive, collaborative, and dedicated to delivering the best possible service to our customers.

Deadline to Apply: The deadline to apply for the Operations Associate position is July 5, 2024.

Equal Opportunity Statement: Standard Bank Group is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.