Online Operations Manager

Job Description:

Discovery Limited is seeking a passionate and hardworking Online Operations Manager to join our team in Soweto, Gauteng, ZA. As an Associate Level position, the Online Operations Manager will be responsible for overseeing the day-to-day operations of our online platforms and ensuring seamless functionality for our customers.

Responsibilities: - Manage and monitor all aspects of the online platform, including website content, customer accounts, and online transactions. - Work closely with IT and development teams to troubleshoot any technical issues that may arise. - Develop and implement strategies to improve online user experience and increase customer engagement. - Analyze data and metrics to track the success of online initiatives and make data-driven decisions. - Collaborate with marketing and sales teams to ensure online promotions and campaigns are executed effectively. - Stay up-to-date on industry trends and best practices in online operations.

Requirements: - Bachelor's degree in business, marketing, or a related field. - At least 5 years of experience in online operations or a similar role. - Strong attention to detail and excellent time management skills. - Ability to work independently and prioritize multiple tasks effectively. - Proficiency in Microsoft Office Suite and experience with online analytics tools. - Knowledge of e-commerce platforms and online marketing strategies.

Personality Traits: - Passionate about delivering exceptional online experiences to customers. - Hardworking and dedicated to achieving goals and targets.

Soft Skills: - Strong attention to detail to ensure accuracy in all online operations. - Effective time management skills to meet deadlines and manage multiple projects simultaneously.

Benefits: - Free food provided during work hours. - Visa sponsorship for qualified candidates. - Gym membership for employees.

Working Environment: At Discovery Limited, we prioritize quality in all aspects of our work, products, and services. We strive for excellence and are committed to providing a positive and inclusive working environment for all employees.

Deadline to apply: 2024-04-26

Equal Opportunity Statement: Discovery Limited is an equal opportunity employer and does not discriminate on the basis of race, gender, age, religion, disability, or any other protected status. We are committed to creating a diverse and inclusive workplace where all individuals are valued and respected.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.