Operations Associate

Job Description: Hilton is seeking a dedicated and detail-oriented Operations Associate to join our team in Durban, KwaZulu Natal, ZA. This part-time position at the Associate Level requires a minimum of 3 years of experience in operations.

Responsibilities: 1. Assist in the day-to-day operations of the hotel, ensuring smooth and efficient processes. 2. Coordinate with various departments to ensure the highest level of guest satisfaction. 3. Monitor and report on key performance indicators to identify areas for improvement. 4. Provide support to the management team in implementing new strategies and initiatives. 5. Assist with scheduling, training, and performance management of staff. 6. Handle guest inquiries and resolve any issues that may arise. 7. Maintain accurate records and documentation for compliance purposes.

Requirements: 1. Confident and resourceful individual who can thrive in a fast-paced environment. 2. Strong teamwork and decision-making skills. 3. Ability to prioritize tasks and manage time effectively. 4. Excellent communication and interpersonal skills. 5. Proficiency in Microsoft Office suite. 6. Knowledge of hotel operations and industry trends. 7. Flexible schedule to accommodate shifts as needed.

Benefits: 1. Retirement plan for long-term financial security. 2. Disability insurance to protect against unforeseen circumstances. 3. Paid Time Off (PTO) for work-life balance.

Working Environment: At Hilton, we prioritize understanding and empathy in all interactions. Our team is dedicated to providing a welcoming and inclusive environment for both employees and guests.

Deadline to Apply: Please submit your application by May 11, 2024.

Equal Opportunity Statement: Hilton is an equal opportunity employer and is committed to diversity in the workplace. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other protected status. All qualified applicants will receive consideration for employment.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.