Account Support Associate - Remote Work

Job Description:

We are currently seeking a dynamic and self-motivated Account Support Associate to join Alexander Forbes, a leading financial services company, as a remote worker based in Durban, KwaZulu Natal. This part-time position is perfect for an Associate Level professional with at least 3 years of experience in the financial industry.

Responsibilities: - Provide exceptional customer service and support to clients, answering inquiries and resolving issues in a timely and professional manner. - Assist account managers in developing and implementing strategic plans to meet client goals and objectives. - Prepare reports, presentations, and other materials to support client meetings and discussions. - Collaborate with internal teams to ensure seamless communication and coordination of client requests and initiatives. - Stay up-to-date on industry trends and developments to provide valuable insights and recommendations to clients. - Maintain accurate records and documentation of client interactions and activities.

Requirements: - Bachelor's degree in Finance, Business Administration, or a related field. - Proven experience in account management or client support role. - Strong strategic planning and analytical skills. - Excellent communication and interpersonal abilities. - Ability to work independently and efficiently in a remote work environment. - Hardworking and confident personality traits.

Benefits: - Free accommodation for remote workers. - Retirement plan options for long-term financial stability. - Employee discounts on company products and services.

Working Environment: At Alexander Forbes, we strive to pave the way for diversity and inclusivity, creating a culture of belonging where every individual is valued and respected. We are committed to providing a supportive and collaborative work environment where all employees can thrive and succeed.

Deadline to Apply: Please submit your application by May 18, 2024.

Equal Opportunity Statement: Alexander Forbes is an equal opportunity employer and does not discriminate on the basis of race, gender, age, religion, sexual orientation, or disability. We welcome and encourage applicants from all backgrounds to apply.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.