Account Support Manager - Remote Work

Job Description:

FirstRand is seeking a motivated and dedicated Account Support Manager to join our team on a part-time basis. This position will be based in Johannesburg, Gauteng, ZA but will allow for remote work. The Account Support Manager will be responsible for providing support to our clients and ensuring their needs are met efficiently and effectively.

Responsibilities: - Provide excellent customer service to clients, responding to inquiries and resolving issues in a timely manner - Manage and maintain client accounts, ensuring accurate and up-to-date information - Collaborate with internal teams to ensure the smooth delivery of products and services to clients - Analyze account data and trends to identify opportunities for growth and improvement - Assist in the development of client presentations and reports - Maintain a high level of attention to detail in all aspects of account management

Requirements: - Minimum of 5 years of experience in account management or a related field - Strong analytical skills and attention to detail - Excellent written and verbal communication skills - Ability to work independently and as part of a team - Proficiency in Microsoft Office Suite and CRM software - Motivated and dedicated attitude towards work

Personality Traits: - Motivated - Dedicated

Soft Skills: - Analysis - Attention to detail

Benefits: - Training & professional development opportunities - Gym membership - Travel & spending expenses

Working Environment: At FirstRand, we cultivate an atmosphere where employees are encouraged to think and act like entrepreneurs. We value creativity, innovation, and collaboration in our workplace.

Equal Opportunity Statement: FirstRand is an equal opportunity employer and is committed to creating a diverse and inclusive work environment. We welcome applicants from all backgrounds and strive to create a workplace that reflects the diversity of our community.

Deadline to apply: June 21, 2024

Don't miss this opportunity to join a dynamic and forward-thinking company like FirstRand! Apply now to become our next Account Support Manager.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.