Client Relations Representative - Remote Work

Aspen Pharmacare is currently seeking a dynamic and motivated individual to join our team as a Client Relations Representative in a remote work position based in Johannesburg, Gauteng, ZA. This is a part-time entry-level role that requires no prior experience, making it an excellent opportunity for individuals looking to kickstart their career in client relations.

Responsibilities: - Develop and maintain positive relationships with clients through regular communication via phone, email, and virtual meetings. - Listen to client inquiries and concerns, providing prompt and accurate responses to ensure customer satisfaction. - Collaborate with internal teams to address client needs and resolve issues in a timely manner. - Identify opportunities to upsell or cross-sell products and services to existing clients. - Keep detailed records of client interactions and transactions in the company database. - Stay informed about company products, services, and promotions to effectively communicate with clients. - Assist in the development and implementation of client engagement strategies to improve overall client satisfaction.

Requirements: - Excellent communication skills, both verbal and written. - Strong problem-solving abilities and attention to detail. - Ability to work independently in a remote setting. - Reliable and adaptable with a positive attitude. - Creativity and strong decision-making skills. - Proficiency in Microsoft Office applications. - Bachelor's degree in Business Administration, Marketing, or a related field preferred.

Benefits: - Training and professional development opportunities. - Relocation allowance for eligible candidates. - Free accommodation for remote work employees. - Work in a sustainable and environmentally responsible company environment.

Equal Opportunity Statement: Aspen Pharmacare is an equal opportunity employer and is committed to ensuring a diverse and inclusive workplace where all employees feel valued and respected. We welcome applications from individuals of all backgrounds and strive to create an environment that celebrates diversity. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Deadline to apply: 2024-05-06

If you are a reliable and adaptable individual with a passion for client relations, we encourage you to apply for the Client Relations Representative position with Aspen Pharmacare today. Join us in our mission to provide exceptional customer service and contribute to the success of our growing company.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.