Client Support Assistant - Remote Work

Job Description:

Bidcorp is currently seeking a motivated and detail-oriented Client Support Assistant to join our team on a part-time, remote basis. As a Client Support Assistant, you will be responsible for providing exceptional customer service to our clients and assisting with various administrative tasks to ensure smooth operations.

Responsibilities: 1. Communicate with clients via phone, email, and chat to address inquiries, resolve issues, and provide support. 2. Assist in coordinating client appointments, meetings, and follow-ups. 3. Maintain accurate records of client interactions and transactions. 4. Collaborate with internal teams to ensure timely and effective resolution of client concerns. 5. Assist in creating and updating client accounts and profiles in the company database. 6. Provide general administrative support such as data entry, filing, and document preparation. 7. Contribute to the development and implementation of client communication strategies. 8. Stay up-to-date on industry trends and best practices to enhance client support services.

Requirements: 1. Strong communication skills and a high level of professionalism. 2. Ability to work independently and efficiently in a remote setting. 3. Excellent organizational and time management skills. 4. Demonstrated problem-solving abilities and attention to detail. 5. Proficiency in Microsoft Office suite and familiarity with customer relationship management systems. 6. Hardworking and resilient attitude. 7. Creativity and emotional intelligence. 8. Prior customer service experience is a plus but not required.

Benefits: 1. Company transportation for work-related travel. 2. Dental insurance coverage. 3. Free accommodation during business trips or events. 4. Opportunities for professional development and growth. 5. Supportive working environment that promotes work-life balance and employee well-being.

Equal Opportunity Statement: Bidcorp is an equal opportunity employer and values diversity in the workplace. We do not discriminate on the basis of race, color, religion, gender, sexual orientation, age, national origin, or any other protected status. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, age, national origin, or any other characteristic protected by law.

Deadline to apply: May 29, 2024

If you meet the requirements and are passionate about providing excellent client support in a remote work environment, we encourage you to apply for the Client Support Assistant position at Bidcorp. Join our team and be part of a dynamic and rewarding work experience!

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.