Client Support Manager - Remote Work

Job Description:

As a Client Support Manager at Hilton, you will be responsible for providing remote support to our clients located in Durban, KwaZulu Natal, ZA. This part-time Associate Level position requires a minimum of 5 years of experience in client support or a related field. You will be working remotely, so you must be motivated and resourceful, with strong adaptability and attention to detail.

Responsibilities: - Provide exceptional client support via phone, email, and online chat - Troubleshoot client issues and provide timely resolutions - Document all client interactions and maintain accurate records - Collaborate with internal teams to address client needs and improve processes - Stay up-to-date on industry trends and best practices to better assist clients

Requirements: - 5 years of experience in client support or a related field - Motivated and resourceful personality traits - Strong adaptability and attention to detail soft skills - Excellent communication and problem-solving skills - Ability to work remotely and independently - Proficient in Microsoft Office and CRM software - Bachelor's degree in Business Administration or a related field (preferred)

Benefits: - Dental insurance - Paid overtime - Training & professional development opportunities

Working Environment: Join Hilton, a company that pioneers change and sets industry benchmarks. As a Client Support Manager, you will have the opportunity to make a difference in the hospitality industry and grow professionally.

Equal Opportunity Statement: Hilton is an equal opportunity employer and is committed to creating a diverse and inclusive work environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.