Account Support Assistant

Job Description:

We are looking for a part-time Account Support Assistant to join our team at Foschini Group in Johannesburg, Gauteng, ZA. As an Associate Level employee, you will be responsible for providing support to the account management team in various tasks to ensure smooth operations and excellent customer service.

Responsibilities: 1. Assisting account managers in maintaining and updating customer account information. 2. Communicating with customers to address inquiries and resolve any issues. 3. Processing orders, invoices, and payments accurately and efficiently. 4. Generating reports and analyzing data to support account management decisions. 5. Collaborating with cross-functional teams to coordinate efforts and achieve targets. 6. Assisting in the organization and execution of promotional activities and events. 7. Developing and maintaining strong relationships with customers to promote loyalty and satisfaction. 8. Staying informed about industry trends and competitors to identify opportunities for growth. 9. Contributing ideas and strategies to improve account management processes and outcomes. 10. Supporting the team in achieving key performance indicators and objectives.

Requirements: 1. At least 2 years of experience in a similar role. 2. Resourceful and motivated individual with a strong work ethic. 3. Excellent communication and interpersonal skills. 4. Ability to multitask and prioritize tasks effectively. 5. Strong attention to detail and accuracy in data entry and analysis. 6. Innovative thinking and decision-making skills. 7. Proficiency in Microsoft Office suite and CRM software. 8. Bachelor's degree in business administration or related field preferred.

Benefits: - Gym membership - Paid Time Off (PTO) - Free accommodation during business trips

Working Environment: At Foschini Group, we prioritize exceeding customer expectations and delivering delight in all our interactions. Our team is dedicated to providing exceptional service and fostering a positive and collaborative work environment.

Deadline to Apply: Please submit your application by May 6, 2024.

Equal Opportunity Statement: Foschini Group is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.