Remote Account Support Assistant

Job Description:

MMI Holdings is seeking a part-time Remote Account Support Assistant to join our team in Durban, KwaZulu Natal, ZA. As an Associate Level position, the ideal candidate will have at least 3 years of experience in a similar role. The successful candidate must be resourceful and passionate about providing excellent support to our clients.

Responsibilities: 1. Provide remote account support to clients, including handling inquiries, resolving issues, and ensuring customer satisfaction. 2. Assist with account management tasks, such as updating customer information, processing payments, and generating reports. 3. Collaborate with the sales team to support client acquisition and retention efforts. 4. Utilize critical thinking skills to identify opportunities for improvement in processes and customer service. 5. Manage time effectively to handle multiple tasks and meet deadlines. 6. Participate in training and professional development opportunities to enhance skills and knowledge. 7. Embrace a sense of joy and vibrancy in the work environment to create a positive and productive atmosphere.

Requirements: 1. 3+ years of experience in a similar role. 2. Resourceful and passionate about providing excellent customer support. 3. Strong critical thinking skills. 4. Excellent time management abilities. 5. Ability to work effectively in a remote setting. 6. Strong communication and interpersonal skills. 7. Proficiency in Microsoft Office and other relevant software programs.

Benefits: 1. Training & professional development opportunities. 2. Travel opportunities for professional growth. 3. Dental insurance for added peace of mind.

Equal Opportunity Statement: MMI Holdings is an equal opportunity employer and does not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We believe in creating a diverse and inclusive work environment where all employees can thrive.

Deadline to Apply: June 23, 2024

If you meet the requirements and are excited about the opportunity to join our team as a Remote Account Support Assistant, we encourage you to apply before the deadline. We look forward to reviewing your application.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.