Remote Account Support Assistant

Job Description:

Exxaro Resources is currently seeking a passionate and motivated Remote Account Support Assistant to join our team in Pretoria, Gauteng, ZA. This is a part-time position at the Associate Level, requiring a minimum of 3 years of experience in a similar role.

Responsibilities: 1. Provide remote support to account managers by handling administrative tasks such as data entry, filing, and responding to client inquiries. 2. Assist with preparing and organizing financial documents, reports, and presentations. 3. Collaborate with the sales team to ensure accurate and timely processing of customer orders. 4. Monitor and track customer accounts to ensure timely payments and follow up on overdue invoices. 5. Maintain a high level of professionalism and confidentiality when interacting with clients and internal stakeholders. 6. Utilize persuasion and emotional intelligence skills to build strong relationships with clients and resolve any issues that may arise.

Requirements: 1. Proven experience as an Account Support Assistant or similar role. 2. Strong organizational and multitasking abilities. 3. Excellent written and verbal communication skills. 4. Proficiency in Microsoft Office Suite and CRM software. 5. Ability to work independently and as part of a team. 6. Bachelor's degree in Business Administration or related field preferred.

Personality traits: 1. Passionate: Demonstrates a strong interest and enthusiasm for the job. 2. Motivated: Shows a proactive attitude towards achieving goals and tasks.

Soft skills: 1. Persuasion: Ability to influence and convince others effectively. 2. Emotional intelligence: Demonstrates empathy and understanding in interactions with others.

Benefits: 1. Paid sick leave. 2. Paid Time Off (PTO). 3. Gym membership.

Working environment: At Exxaro Resources, we strive to create a culture where employees can continuously learn and adapt to stay ahead in a rapidly changing world. We provide ongoing training and development opportunities to support your growth and success in your career.

Deadline to apply: June 29, 2024

Equal Opportunity Statement: Exxaro Resources is an equal opportunity employer and does not discriminate on the basis of age, gender, race, religion, sexual orientation, disability, or any other protected status. We encourage all qualified individuals to apply for this position.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.