Account Support Associate

Job Description:

Telkom SA is seeking a highly motivated and dynamic Account Support Associate to join our team in Soweto, Gauteng, ZA. This part-time position is ideal for someone who has at least 3 years of experience in account support roles and is looking to further develop their skills in a fast-paced telecommunications company.

Responsibilities: 1. Provide excellent customer service to clients and ensure their needs are met in a timely manner. 2. Assist account managers in managing client accounts and maintaining relationships with key stakeholders. 3. Prepare reports and presentations for clients on a regular basis. 4. Collaborate with cross-functional teams to ensure the successful implementation of account strategies. 5. Identify opportunities for account growth and work towards achieving revenue targets. 6. Stay up-to-date on industry trends and best practices in account management. 7. Handle any account-related issues or escalations with professionalism and tact.

Requirements: 1. Bachelor's degree in Business Administration or a related field. 2. Demonstrated experience in account support roles, preferably in the telecommunications industry. 3. Strong communication and interpersonal skills. 4. Ability to work independently and adapt quickly to changing circumstances. 5. Strategic planning and leadership skills are essential. 6. Proficiency in Microsoft Office suite and CRM software. 7. Must be a team player with a strong work ethic and attention to detail.

Benefits: - Paid Time Off (PTO) - Visa sponsorship - Disability insurance

Working Environment: At Telkom SA, we thrive in an environment that embraces and navigates change seamlessly. Our team is dedicated to providing top-notch service to our clients and working together towards a common goal of success.

Deadline to Apply: June 29, 2024

Equal Opportunity Statement: Telkom SA is an equal opportunity employer and we are committed to creating a diverse and inclusive workplace. We welcome all qualified applicants regardless of race, gender, disability, religion, sexual orientation, or age.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.