Remote Account Support Associate

Job Description:

Kumba Iron Ore is currently seeking a Remote Account Support Associate to join our team in Soweto, Gauteng. This is a part-time position at the Associate Level, requiring a minimum of 2 years of experience in a similar role. The ideal candidate will be motivated, dedicated, possess excellent negotiation and project management skills, and thrive in a fast-paced working environment.

Responsibilities: - Provide remote support to assigned accounts, ensuring customer satisfaction and retention. - Collaborate with cross-functional teams to address customer needs and resolve issues. - Assist in the development and implementation of account management strategies. - Monitor account performance and provide regular reports to management. - Identify opportunities for upselling and cross-selling products and services. - Participate in virtual meetings with clients to discuss account status and future goals.

Requirements: - Bachelor's degree in Business Administration or related field. - Proven experience in account management or customer support. - Strong communication and interpersonal skills. - Ability to prioritize and manage multiple tasks simultaneously. - Proficiency in Microsoft Office and CRM software. - Availability to work remotely on a part-time basis.

Benefits: - Free food provided during scheduled working hours. - Dental insurance coverage for all employees. - Life insurance benefits for added security.

Working Environment: Join a dynamic team at Kumba Iron Ore and be part of a company that pioneers change and sets industry benchmarks. We encourage growth and development among our employees and provide opportunities for advancement within the organization.

Deadline to Apply: Interested candidates should apply by July 15, 2024, to be considered for this position.

Equal Opportunity Statement: Kumba Iron Ore is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, or any other characteristic protected by law. We are committed to creating a diverse and inclusive workplace where all employees feel valued and respected.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.