Account Support Manager

Discovery Limited is currently seeking a part-time Account Support Manager to join our team in Cape Town, Western Cape, ZA. This position is ideal for an individual with 7 years of experience in a similar role and is at a mid-to-senior level in terms of seniority.

As an Account Support Manager at Discovery Limited, you will be responsible for managing a portfolio of client accounts, ensuring that all client needs and expectations are met. You will be the main point of contact for clients, providing them with support and guidance as needed. Additionally, you will work closely with the sales team to identify opportunities for upselling and cross-selling products and services.

Key responsibilities of the Account Support Manager include: - Building and maintaining strong relationships with clients - Understanding client needs and developing solutions to meet those needs - Providing ongoing support and guidance to clients - Working with the sales team to identify new business opportunities - Monitoring client accounts and ensuring that they are meeting their goals and objectives - Assisting with the onboarding of new clients and training them on our products and services - Managing client expectations and ensuring that they are satisfied with our services

To be successful in this role, you must possess a dedicated and independent work ethic, as well as strong persuasion skills and attention to detail. Additionally, you should have excellent communication skills and the ability to work well in a fast-paced environment.

In return for your hard work, Discovery Limited offers a range of benefits, including free food, employee discounts, and vision insurance. We also strive to cultivate an atmosphere where employees are encouraged to think and act like entrepreneurs, enabling you to take ownership of your work and make a real impact.

If you are a highly motivated individual with a passion for customer service and account management, we encourage you to apply for the Account Support Manager position at Discovery Limited. The deadline to apply is June 29, 2024.

Equal Opportunity Statement: Discovery Limited is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, or any other characteristic protected by law. We are committed to creating a diverse and inclusive workplace where all employees feel valued and respected.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.